TERMS & CONDITIONS

The small print, that’s not so small

Terms & Conditions

Any reference(s) made to InterWeb in this document shall be deemed to have been made to InterWeb Solutions, its subsidiaries, assignees, affiliates and any company that controls the services and products offered by InterWeb Solutions directly or indirectly and any other subsidiary of that controlling company.

InterWeb Solutions owns and manages the following domain name and website: www.interwebsolutions.co.uk

You will find the following information below:

Website Terms & Conditions of Use

These Terms & Conditions apply to all Users/Clients of InterWeb’s website(s).

Unless explicitly stated otherwise, these Terms & Conditions are in addition to the specific Terms & Conditions that apply to other products and services provided by InterWeb.

By using InterWeb’s website(s), by completing any registration process or by using the products and services the User/Client agrees to comply without limitation or qualification to all Terms & Conditions.

InterWeb may supplement these Terms & Conditions by publishing guidelines and rules on InterWeb’s website(s). In addition, InterWeb may provide products and services that are governed by the Terms & Conditions of the respective service providers.

InterWeb may, at any time, alter these Terms & Conditions by updating this page. You are bound by any such alterations. You should thus periodically revisit this page to review the then current Terms & Conditions to which you are bound. Any use of InterWeb’s products and/or services will be deemed to constitute acceptance of such alterations, modifications, deletions or additions.

Intellectual Property and Copyright

InterWeb’s website(s) contain(s) copyrighted material, trademarks and other propriety information, including but not limited to, text, photographs, graphics, music, sound, HTML, DHTML, ASP, PHP, JavaScript and the entire contents of InterWeb’s website(s) is copyrighted as a collective work under English and International copyright laws.

Site visitors and/or subscribers may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part.

No contents and/or materials from InterWeb’s website(s) may be reproduced, copied, modified, distributed, republished, uploaded, posted, transmitted, sold, commercially exploited, publicly displayed or publicly performed in any way without prior written permission from InterWeb and copyrighted artists. You may download, display and/or print 1 copy, of the content and/or material on any single computer solely for your personal use, provided that you do not modify the material in any way and provided that you retain any copyright, trademark or other legal notices that appear on such copies. The User/Client does not acquire any ownership rights by downloading content and/or material located on InterWeb’s website(s).

All other company names, product names and service names may be trademarks, service marks or registered trademarks of their respective owners.

It is InterWeb’s policy to respond expeditiously to claims of intellectual property infringement. Notices of claimed infringement must be in writing and sent to us by email.

Information

The information on InterWeb’s website(s) is provided ‘as is’. The author, InterWeb and the transmitter cannot warrant that the information is accurate, complete, up to date, free of infection from viruses, worms, trojan horses, malware or anything else manifesting, contaminating or destructive properties, legal and reliable.

You acknowledge and agree that data collected and maintained by InterWeb with regard to its Users/Clients may be disclosed in accordance with InterWeb’s Privacy Policy. Users/Clients agree to allow InterWeb to track, record and maintain statistics related to visitors on its website(s), including but not limited to, the source of Users/Clients entry to the website(s) and navigation throughout the website(s). Users/Clients agree that submissions and User’s/Client’s e-mail addresses may be used by InterWeb for the purpose of marketing InterWeb’s website(s) or other purposes.

Disclaimer

Under no circumstances, including, but not limited to, negligence, shall InterWeb and/or any subsidiaries be liable for any direct, indirect, incidental, special or consequential damages that result from the availability of, the use of, or the inability to use, InterWeb’s website(s).

InterWeb shall have the right at any time to change, modify, discontinue, make additions or deletions to any aspect or feature of its website(s), including, but not limited to, content, material, hours of availability, and equipment needed for access or use.

The appearance of any advertisements or specific company/business logos/trademarks on InterWeb’s website(s) is not an endorsement of InterWeb.

Any opinions, advice, statements, services, products, offers, or other information or content expressed or made available by third parties, including information providers and subscribers are those of the respective author(s) and not InterWebs. We do not guarantee the accuracy or reliability of any information/content from these suppliers. It is the responsibility of website visitors and subscribers to evaluate the accuracy and usefulness of any information, opinion, advice or other content available on InterWeb’s website(s).

Under no circumstances will InterWeb be liable for any loss or damage caused by a website visitor’s and/or subscriber’s reliance on the information obtained through InterWeb’s website(s).

The use of the InterWeb’s website(s) is at your own risk. The products and services are provided ‘as is’. InterWeb disclaims any implied and express warranties, statutory or otherwise, guarantees and/or liabilities as to merchantability, fitness for a particular purpose, accuracy of content, non-infringement of proprietary rights, freedom from computer viruses and malware, condition, quality, durability, performance, uninterruption, timeliness, secureness, error freeness and/or reliability of products and services, InterWeb’s website(s) and/or information accessed, to the fullest extent permitted by law.

Except as expressly provided, nothing within any of InterWeb’s products and services and/or website(s) shall be construed as conferring any licence under any of InterWeb’s or any third party’s intellectual property rights, whether by estoppel, implication, waiver, or otherwise.

InterWeb’s website(s) may contain links to third party websites for purposes of convenience and necessity. These links are not reviewed. By providing a link to third party websites, InterWeb does not endorse, does not adopt, does not accept any responsibility for, does not make any representation and/or warranty as to the content, use, information, advertising, products, services, resources and material of those websites. In no event shall InterWeb be liable directly or indirectly to anyone for any damage or loss arising from or occasioned by the creation, use or reliance on a third party’s website or the information, advertising, products, services, resources or material accessed through those websites by means of a link. Third party websites are not under the control of InterWeb and we are not responsible for the privacy practices or the content of such websites.

All rights not expressly granted herein are reserved.

Legal Action

InterWeb does not limit its liability for death or personal injury caused by its negligence in any way whatsoever or for any of its fraudulent acts or omissions. Subject to this InterWeb shall not be liable to any User/Client for any loss of profits, loss of savings, loss of goodwill, loss of contracts, damages, including any incidental, special or consequential, loss, direct or indirect, deletion, inaccuracy, content, incompleteness, illegality, unreliability and non-availability, however incurred, arising out of the inability to use, the availability of, the reliance on, the improper use of, downloading information and material on, accessing information and material on, viruses or similar contamination on or User/Client or third party content, including, but not limited to, any errors or omissions in any such content/material on InterWeb’s website(s), even if InterWeb has been advised of the possibility of such damage and regardless of the form of action, whether in contract, tort or otherwise. In jurisdictions where the above clauses are excluded by law the clauses shall be read as being wholly severable from the remaining Terms & Conditions of Use.

You assume all responsibility and all risk for the use of InterWeb’s website(s) and will be solely responsible for any damage to your computer system or loss of data that results from downloading content/material.

Under no circumstances shall InterWeb be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature and/or forces or causes beyond its reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunications equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war government actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light or air conditioning.

Any dispute concerning these Terms & Conditions of Use will be governed by English Law. These Terms & Conditions of Use and any subsequent legal proceedings relating to InterWeb’s website(s) shall be governed by jurisdiction of InterWeb’s headquarters and/or of InterWeb’s choice. InterWeb’s website(s) is operated from the United Kingdom and InterWeb makes no representations that the contents/materials are appropriate to or available for use in any other locations. If you use InterWeb’s website(s) from any other locations, you are responsible for compliance with the applicable local laws.

You acknowledge and agree that, subject to any statute or law to the contrary, any claim or cause of action you may have arising out of, or relating to, your use of InterWeb’s products and/or services or website(s) must be filed within 1 year after such claim or cause of action arises, or forever be barred.

By using InterWeb’s website(s) you agree to indemnify InterWeb, its parents, subsidiaries, affiliates, officers and employees and not to hold them liable for any and all claims and expenses, including legal fees, arising from your use of InterWeb’s website(s), your use of the products, services, your submission of ideas and contents/materials or any person’s use of any account, login or password you maintain with any section of InterWeb’s website(s), regardless of whether such use is authorised by you.

Users/Clients

All remarks, suggestions, ideas, graphics and other information communicated to InterWeb through InterWeb’s website(s) will belong to InterWeb. InterWeb is not required to treat any submission as confidential. All present and future existing rights to the submission will exclusively belong to InterWeb. InterWeb will be entitled to use the submission for any commercial or other purpose whatsoever without compensation to you or any other person sending the submission. You acknowledge that you are responsible for information, code, data, text, software, music, sound, pictures, photographs, graphics, video, chat, messages, files or other contents/materials you submit, upload, email, post or otherwise transmit (publicly or privately) and that you, not InterWeb, have full responsibility for the message, including its legality, reliability, appropriateness, originality and copyright. The User/Client shall not submit, upload or place on any area of InterWeb’s website(s) any content/material which infringes upon or violates the right of others, is unlawful, threatening, defamatory, obscene, profane or otherwise objectionable, gives rise to civil liability or violates any law.

The User/Client may be required to register and provide certain data. In registering and providing such data you represent and warrant that the information about you is true, accurate, current, and complete and you will maintain and promptly update the registration data to keep it true, accurate, current and complete. If you provide any information that is inaccurate, not current, untrue or incomplete or InterWeb has reasonable grounds to suspect that such information is so, InterWeb has the right to terminate the User’s/Client’s account/plan and refuse any and all current or future use of InterWeb’s products, services and/or website(s). After registering the User/Client will receive a password and username. The User/Client is responsible for maintaining the confidentiality of the password and username, and is fully responsible for all activities that occur under the password and/or username. The User/Client agrees to immediately notify InterWeb of any unauthorised use of the password or account/plan or any other breach of security and that InterWeb will not be liable for any loss or damage arising from the User’s/Client’s failure to comply with this requirement. All InterWeb registrations become the exclusive property of InterWeb. InterWeb reserves the right to use and reuse all registrations and other personally identifiable User/Client information subject to InterWeb’s Privacy Policy.

InterWeb may suspend or terminate any User’s/Client’s account/plan because of User/Client inactivity. What is considered “User/Client inactivity” varies depending on the product or service. If a User’s/Client’s account/plan is suspended or terminated for inactivity, their right to use such product or service immediately ceases.

InterWeb’s products and services are not for use by persons under 18 years of age.

InterWeb does not discriminate on the basis of age, gender, race, ethnicity, nationality, religion, sexual orientation, or any other protected status.

InterWeb’s website(s) is accessible worldwide, but not all services and products are available to persons in all geographic locations or jurisdictions. InterWeb reserves the right to limit the availability of any services or products to any person, geographic locations or jurisdiction it desires. Any offer of services and products are void where prohibited by law.

Terms & Conditions of Use

These Terms & Conditions of Use will be governed and interpreted pursuant to the laws of United Kingdom. If any part of these Terms & Conditions of Use is unlawful, void or unenforceable that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. In the case of contradiction between two sets of Terms & Conditions the particular Terms & Conditions shall apply. InterWeb’s failure to exercise any right or provision of these Terms & Conditions of Use shall not constitute a waiver of such right or provision.

Should you violate these Terms & Conditions of Use, any rights of InterWeb and/or any rules or guidelines published by InterWeb, InterWeb reserves the right to terminate any User’s/Client’s access to InterWeb’s website(s), any User’s/Client’s access to any products and services, User/Client access if it may be directly or indirectly harmful to other Users/Clients, to InterWeb or its subsidiaries, affiliates, business contractors, other third parties, companies that control any products and services offered by InterWeb, and any User’s/Client’s access for any conduct that violates any local, state, federal, or foreign laws or regulations without prior notice. If you are aware of any violations of these Terms & Conditions of Use, please report them by email.

Miscellaneous

You acknowledge and agree that you and InterWeb are independent contractors under these Terms & Conditions of Use, and nothing herein shall be construed to create a partnership, joint venture, agency or employment relationship. Neither party pursuant to these Terms & Conditions of Use has authority to enter into agreements of any kind on behalf of the other and neither party shall be considered the agent of the other.

Website Design and Development Terms & Conditions of Agreement

These Terms & Conditions apply to all Users/Clients of InterWeb’s website design and development services.

Unless explicitly stated otherwise, these Terms & Conditions are in addition to the specific Terms & Conditions that apply to other products and services provided by InterWeb.

By using InterWeb’s website(s), by completing any registration process or by using the products and services the User/Client agrees to comply without limitation or qualification to all Terms & Conditions.

InterWeb may supplement these Terms & Conditions by publishing guidelines and rules on InterWeb’s website(s). In addition, InterWeb may provide products and services that are governed by the Terms & Conditions of the respective service providers.

InterWeb may, at any time, alter these Terms & Conditions by updating this page. You are bound by any such alterations. You should thus periodically revisit this page to review the then current Terms & Conditions to which you are bound. Any use of InterWeb’s products and/or services will be deemed to constitute acceptance of such alterations, modifications, deletions or additions.

Purpose and Authorisation

The User/Client agrees to appoint InterWeb to design and build a website and publish the website to the User’s/Client’s web space on a web hosting provider’s server.

The User/Client authorises InterWeb to access the web space and authorises the web hosting provider to provide InterWeb with “write permission” for the User’s/Client’s website directory and any other directories or programs where access is required. The User/Client also authorises InterWeb to publicise their website to web search engines, as well as other web directories and indexes.

Design and Development

The User’s/Client’s website will be designed and built using website authoring software provided by InterWeb. InterWeb build websites that will work in a wide variety of Internet browsers and screen resolutions but cannot guarantee the User’s/Client’s website will display and/or work correctly in all Internet browsers, at all screen resolutions and on all devices. While InterWeb will make reasonable efforts to design a fully-functional website, InterWeb’s warranty does not cover AOL, text-based, mobile and less popular browsers, or requested DHTML and JavaScript effects. The User/Client is aware that new versions of Internet browsers may not be backward compatible and therefore certain website elements, functionality, design or layout may no longer work or display correctly in these browsers. If the User/Client provides InterWeb with a retina logo (SVG or 2x), InterWeb will add the logo to the website. InterWeb will not create or add any jpeg/jpg retina/2x images to the website unless previously agreed in writing. The User/Client is aware that web hosting provider technology can change, causing certain elements of the website to no longer work. This mainly relates to scripting languages such as PHP, ASP, .Net, WordPress, Plugins and Content Management Systems, but is not limited to these languages or software.

Completion Date

The User/Client and InterWeb will agree a target completion date for the website/project. The User/Client and InterWeb will work together and use their best endeavours to complete the website/project by the target completion date. The User/Client agrees to provide all text, graphics and photographic content for the website 60 days before the target completion date. If the User/Client is unable to submit all text, graphics and photographic content when required, this may delay the agreed target completion date.

Payment of Fees

The User/Client and InterWeb will agree a fee in writing for the website/project prior to work commencing. The fees agreed by the User/Client and InterWeb are due for payment as scheduled and are exclusive of Value Added Tax (VAT) which shall be paid by the User/Client at the rate prescribed by law. The fee will be paid in two instalments, half of the fee in advance of work commencing and the balance when the website has been completed. InterWeb reserves the right to require interim payments for larger projects. All fees are due for payment within thirty days of the date on the invoice. If any fee account remains unpaid after thirty days of the date on the invoice InterWeb reserves the right to remove the User’s/Client’s published website from the web hosting provider’s server until payment has been made in full. The date of publishing the website, in part or in full, to the server will be at the discretion of InterWeb. Submitting the website to web search engines and directories will only occur if this has been agreed in writing. The User/Client is aware and agrees this is an additional service which incurs an additional fee. Any submissions or hyperlinks/linking will only occur after payment has been received in full.

Refund Policy

No refunds of fees paid for completed project work will be made. If the User/Client terminates the project prior to completion InterWeb will be entitled to a fee payment commensurate with the proportion of the project work completed at the date of termination.

Termination of Project

Either the User/Client or InterWeb may terminate the project by giving written notice to the other party. If notice of termination is by the User/Client, InterWeb will not commence any new work. The User/Client will have the option of electing to have InterWeb complete any work previously approved by the User/Client. The User/Client will be responsible for payment of the fee for all project work completed by InterWeb up to the date of termination, including payment(s) made by InterWeb to any web hosting provider.

Warranty

InterWeb will correct any defects in their work that occur on the User’s/Client’s website for a period of not more than sixty days, as long as the page(s) affected have not been modified in anyway by the User/Client and/or any third party. This period commences upon the date of publication on the Internet. InterWeb does not warrant that the functions or operations of the website will be uninterrupted or error-free. The entire risk as to the performance of the website will be accepted by the User/Client. In no event will InterWeb be liable to the User/Client, or any third party, for any damages whatsoever arising out of the operation of or the inability to operate the website even if InterWeb has been advised of the possibility of such an event.

Copyrights and Trademarks

The User/Client warrants to InterWeb that any text, graphics, photographic content, or other content/material provided to InterWeb for inclusion in the User’s/Client’s website are owned by the User/Client, or that the User/Client has obtained permission from the copyright/trademark owner to use the content/material, and will indemnify InterWeb and its subcontractors and/or service provider for any claim arising out of the use of such content/material.

Design Copyright

Copyright of the completed project/design work is retained by InterWeb. Upon full payment for the project/website the User/Client is licensed to operate the website. Source codes, Licences, Apps and Computer Programs remain the property of their respective owners. InterWeb and its subcontractors reserve the right to display the User’s/Client’s website as an example of their work for marketing purposes, unless otherwise agreed in writing. The User/Client agrees that InterWeb may include a text hyperlink on the User’s/Client’s website Home page, below the footer section, linking to InterWeb’s website(s), unless otherwise agreed in writing.

Indemnity

The User/Client agrees to indemnify, and keep indemnified, InterWeb against any claim brought against InterWeb, its subcontractors, and/or service providers, by any third party resulting from the provision of services by InterWeb to the User/Client.

Internet Service Provider / Web Hosting Provider

The User/Client agrees that InterWeb will have full access to the User’s/Client’s website, hosted by an Internet Service Provider (ISP) / Web Hosting Provider (WHP). InterWeb will not be liable for any failings of the ISP/WHP or any telecommunications carrier or of any hardware or software wherever situated required for the viewing of the User’s/Client’s website on the Internet. The User/Client understands that InterWeb does not provide any web hosting services directly and is a reseller of such services. Web hosting services require a separate contract with an ISP/WHP of the User’s/Client’s choice.

InterWeb does not backup or keep a copy of User’s/Client’s website(s), database(s), log files or email(s). It is the responsibility of each User/Client to backup their website(s), database(s), log files and email(s). InterWeb will keep 1 backup of the User’s/Client’s website if InterWeb designed and developed the website, for a period of 1 year only, starting from the date the completed web page(s) or website is published to the Internet.

Electronic Commerce

The User/Client is responsible for obtaining any and all consents and authorisations in respect of merchant services agreements between the User/Client and the relevant bank(s), in respect of an on-line store. The User/Client is responsible for complying with, and any payment of, all legislation, taxes, and tariffs, and will indemnify, and keep indemnified, InterWeb, its subcontractors and/or any companies that control any products and services offered by InterWeb from any claim arising from the User’s/Client’s operation of Internet electronic commerce.

Assignment of Project

InterWeb reserves the right to assign other web designers, developers and/or subcontractors to the project if necessary.

Confidentiality Policy

A business of InterWeb is the publication of content/material provided by the User/Client via web page(s) and/or website(s) onto the Internet. Upon publication the content/material passes into the public domain.

Prior to publication InterWeb will only pass the content/material provided by the User/Client to suppliers and/or subcontractors when it is necessary during the course of the design, development and/or publication of the web page(s) or website(s).

InterWeb acknowledges that during this Agreement it will have access to and become acquainted with various trade secrets, inventions, innovations, processes, information, records and specifications owned or licensed by the User/Client. InterWeb agrees that it will not disclose any of the aforesaid, directly or indirectly, or use any of them in any manner, either during the term of this Agreement or at any time thereafter, except as required in the course of this Agreement with the User/Client. The User/Client should ensure that only information which the User/Client is willing to pass into the public domain via the web page(s) or website(s) is passed to InterWeb. All files, records, documents, blueprints, specifications, information, letters, notes, media lists, original artwork/creative, notebooks, and similar items relating to the business of the User/Client, will remain the exclusive property of the User/Client. Upon the expiration or earlier termination of this Agreement, or whenever requested by the User/Client, InterWeb will immediately return to the User/Client all such files, records, documents, specifications, information, and other items in InterWeb possession.

Content/material which the User/Client considers may lead to a loss of financial, commercial or any other advantage if passed into the public domain should not be passed to InterWeb. InterWeb will presume that all content/material which it receives from the User/Client may pass into the public domain via the web page(s) or website(s).

InterWeb does not give any warranty or accept any liability for any loss suffered by the User/Client due to the proper use of the content/material supplied by the User/Client to InterWeb for the design, development and publication of the web page(s) or website(s).

Jurisdiction

Any dispute concerning these Terms & Conditions of Agreement will be governed by English Law. These Terms & Conditions and any subsequent legal proceedings relating to InterWeb shall be governed by jurisdiction of InterWeb’s headquarters and/or of InterWeb’s choice.

Agreement

This Agreement constitutes the entire understanding of the parties. Any changes or modifications must be in writing and signed by both parties. Email is considered a legal and signed document.

All rights not expressly granted herein are reserved.

Domain, Email and Website Hosting Terms & Conditions

These Terms & Conditions apply to all Users/Clients of InterWeb’s hosting services, including, but not limited to, domain name, email, website and database hosting.

Unless explicitly stated otherwise, these Terms & Conditions are in addition to the specific Terms & Conditions that apply to other products and services provided by InterWeb.

By using InterWeb’s website(s), by completing any registration process or by using the products and services the User/Client agrees to comply without limitation or qualification to all Terms & Conditions.

InterWeb may supplement these Terms & Conditions by publishing guidelines and rules on InterWeb’s website(s). In addition, InterWeb may provide products and services that are governed by the Terms & Conditions of the respective service providers.

InterWeb may, at any time, alter these Terms & Conditions by updating this page. You are bound by any such alterations. You should thus periodically revisit this page to review the then current Terms & Conditions to which you are bound. Any use of InterWeb’s products and/or services will be deemed to constitute acceptance of such alterations, modifications, deletions or additions.

Payment Policy

InterWeb reserves the right to change the prices of products and/or services at any time. All pricing is guaranteed for the period of prepayment.

For Users/Clients opening their first web hosting account/plan the initial 30 days are available on a trial basis. Optional extras such as domain names, advanced mailboxes, etc, are not included in the trial period. The User/Client will not be entitled to this benefit if they have previously had an account/plan with InterWeb unless the period of absence has been greater than two years.

If the User/Client wishes to cancel their web hosting account/plan during the initial trial period they will be entitled to a refund, minus domain name fees. Any incentives offered to the User/Client when opening the web hosting account/plan will also be cancelled. The User/Client may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation. Domain names will not be released or transferred until payment has been received in full and cleared, unless InterWeb decides otherwise.

The User/Client agrees to pay online through InterWeb’s payment provider, Stripe, or by electronic transfer (Faster Payments).

All payment reminders and invoices will be sent to the email address the User/Client provided when opening the account/plan. Payment reminders and invoices will not be sent by postal mail and we do not provide additional copy.

To provide continuity of website, email and domain name services the User’s/Client’s debit/credit card will be charged automatically around 40 days before each anniversary year, unless the User/Client cancels the account/plan at least 45 days before the anniversary year. If a payment fails due to card expiry or incorrect card information, InterWeb will try to process the payment again up to 3 times before suspending the Users/Clients account/plan. It is the User’s/Client’s responsibility to keep their card information up to date through the client portal.

InterWeb reserves the right to suspend and/or cancel a Users/Clients access to any or all products and/or services provided by InterWeb when InterWeb decides that the account/plan has been inappropriately used or otherwise. In this event the User/Client will be entitled to a pro rata refund based upon the remaining prepay period. Fees charged for optional extras on a prepay basis are non-refundable. Fees charged for domain name registration(s) are also non-refundable. If a User/Client contravenes InterWeb’s Terms & Conditions a refund will not be issued in the event of a cancellation.

The User/Client may cancel their hosting account/plan at any time. In this event the User/Client will not be entitled to a refund in part or in full. Cancellations must be in writing and by email.

Email and Webmail Storage

To maintain optimum efficiency and performance of InterWeb’s email and webmail hosting systems, all emails that are over 90 days old will be deleted automatically if a mailbox is not accessed at least once every 60 days, either by webmail or a POP3 / IMAP client.

The removal of email will affect IMAP mailboxes locally, as this type of mailbox re-syncs with the mail server when downloading emails. POP3 mailboxes will be unaffected locally as this type of mailbox does not re-sync with the mail server.

In order to make administration of your mailbox as easy as possible, the system automatically deletes emails from your Trash folder after 7 days. This helps to prevent your mailbox from reaching its maximum capacity.

Unlimited Email Accounts

InterWeb may provide Users/Clients with the ability to create an unlimited number of POP3 and IMAP mailboxes and forwarders. These services/products are not to be offered as a free email service or resold to third parties in any way.

Bulk Email / List Servers

InterWeb does not provide bulk email/list server services due to potential data congestion problems that can be created on shared mail servers.

Automatic Daily Backup

The Free Automatic Daily Backup service that operates on all Pro and Extreme hosting plans only works when your data/site is below 10GB in size. Most websites are less than 4GB of data, so 10GB is usually sufficient. The cap is in place to prevent any detrimental impact on server resources and for the benefit of all customers. InterWeb will NOT except any liability for the quality of a backup and/or should a backup fail to restore your website successfully. We strongly recommend you also create your own regular backups to your local computer and/or cloud backup service(s).

WordPress Autoupdate Manager

By default the WordPress Autoupdate Manager tool in cPanel is set to automatically upgrade WordPress when a new version is available. This tool helps to keep your website safe and secure. Your Plugins may also be updated at this time. To keep you covered the tool makes a backup of your website just before the upgrade. In case the upgrade was unsuccessful, Users/Clients can restore their website with just one click. If Users/Clients want to disable the Autoupdate Manager they must contact InterWeb directly and request the site is removed from the Autoupdate system.

Disclaimer

The User/Client understands that InterWeb does not provide any hosting services directly and is a reseller of such services.

Any use of InterWeb’s hosting services is at your own risk. The products and services are provided ‘as is’. InterWeb disclaims any implied and express warranties, statutory or otherwise, guarantees and/or liabilities as to merchantability, fitness for a particular purpose, accuracy of content, non-infringement of proprietary rights, free from computer virus and malware, condition, quality, security, durability, performance, un-interruption, non-deliveries and/or reliability of products and services to the fullest extent permitted by law.

Under no circumstances, including, but not limited to, negligence, shall InterWeb be held liable for any delay or failure in performance resulting directly or indirectly from incidental, special or consequential damages, acts of nature and/or forces or causes beyond its reasonable control, internet failures, computer equipment failures, telecommunications equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war government actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light or air conditioning, that result from the availability of, the use of, or the inability to use, InterWeb’s hosting products and/or services, its materials, and websites.

The User/Client assumes all responsibility and all risk for the use of InterWeb’s hosting products and/or services and will be solely responsible for any damage to the User’s/Client’s computer system or loss of data that results from downloading content/material.

InterWeb shall have the right at any time to change, modify, discontinue, make additions or deletions to any aspect, service, product or feature of InterWeb’s hosting products and services, including, but not limited to, content, hours of availability, technology and equipment needed for access or use.

Data stored on InterWeb’s servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of all your data. In addition, automated backups are not guaranteed fit for purpose.

All rights not expressly granted herein are reserved.

Indemnification

By using InterWeb’s hosting products and/or services the User/Client agrees to defend, indemnify, save and hold InterWeb, its parents, subsidiaries, affiliates, Users/Clients, employees and/or any company that controls the products and services offered by InterWeb, directly or indirectly, harmless from any and all demands, liabilities, losses, costs and claims, expenses, including solicitor’s fees, asserted against InterWeb, that may arise or result from any product and/or service provided or performed. The User/Client agrees to defend, indemnify, save and hold harmless InterWeb against liabilities arising out of any content/material supplied by the User/Client infringing or allegedly infringing on the proprietary rights of a third party, including, but not limited to, copyright and trademark infringement.

Legal Action

InterWeb will not be liable to any User/Client for any loss of profits, loss of savings, loss of goodwill, loss of contracts, damages, including any incidental, special or consequential, loss, direct or indirect, deletion, inaccuracy, content, incompleteness, illegality, unreliability and non-availability, however incurred, arising out of the inability to use, the availability of, the reliance on, the improper use of, downloading data, information, content/material on, accessing data, information, content/material on, and viruses, malware or similar contamination, on InterWeb’s server(s). In jurisdictions where the above clauses are excluded by law the clauses will be read as being wholly severable from the remaining Terms & Conditions.

Any dispute concerning these Terms & Conditions will be governed by English Law. These Terms & Conditions and any subsequent legal proceedings relating to InterWeb will be governed by jurisdiction of InterWeb’s headquarters and/or InterWeb’s choice. InterWeb is operated from the United Kingdom and InterWeb makes no representations that the products and services provided are appropriate to or available for use in other locations. If you use InterWeb’s products and/or services from other locations, you are responsible for compliance with the applicable local laws.

You acknowledge and agree that, subject to any statute or law to the contrary, any claim or cause of action you may have arising out of, or relating to, your use of InterWeb’s products and/or services, materials and website(s), must be filed within 1 year after such claim or cause of action arises, or forever be barred.

These Terms & Conditions will be governed and interpreted pursuant to the laws of the United Kingdom. If any part of these Terms & Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. InterWeb’s failure to exercise any right or provision of these Terms & Conditions will not constitute a waiver of such right or provision.

The User/Client acknowledges that InterWeb may be required by current or future law or regulation, including but not limited to, the Regulatory of Investigatory Powers Act 2000, to access, monitor, store, take copies of, or otherwise deal with the User’s/Client’s data stored on or transmitted by InterWeb’s products and/or services. Without limitation, you expressly authorise InterWeb to use your personal data and other account/plan information in connection with any such investigation, including by disclosing it to any third party authority that InterWeb considers has a legitimate interest in any such investigation or its outcome.

Users/Clients

The User/Client acknowledges that they are solely responsible for information, code, data, text, software, music, audio, pictures, photographs, graphics, video, chat, messages, blogs, forums, files or other content/material they submit, upload, publish, email, post or otherwise transmit (publicly or privately) and that they, not InterWeb, have full responsibility for the content/material owned and/or operated by them, including, but not limited to, their legality, accuracy, reliability, appropriateness, originality and copyright. The User/Client will not place on InterWeb’s server(s) any content/material which infringes upon or violates the rights of others, is unlawful, threatening, defamatory, obscene, profane or otherwise objectionable, gives rise to civil liability or violates any law.

InterWeb reserves the right to suspend, remove and/or delete any web page(s), website(s), content/material on InterWeb’s server(s) at any time, with immediate effect, without warning, for any reason, and without further obligation or liability to the User/Client. InterWeb reserves the right to refuse service and/or access to InterWeb’s server(s) to anyone.

InterWeb does not allow any of the following content/material to be stored on InterWeb’s server(s): illegal material – this includes, but is not limited to, copyrighted works, commercial audio, video, music files, adult material, pornography, erotic images, lewd or obscene material, pirated software, and any content/material in violation of any local, national, federal, state or country laws and/or regulations.

Any violations of systems or network security are prohibited, and may result in the User/Client facing criminal and/or civil liability. InterWeb will investigate incidents involving such violations and will inform and co-operate with the relevant law enforcement organisations if a criminal and/or civil violation is suspected. Violations may include, but are not limited to, unauthorised access to systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network, unauthorised monitoring of data or traffic on any system or network without express authorisation of the owner of the system or network, or interfering with any User/Client, data, system or network, including, but not limited to, mail-bombing, deliberate attempts to overload a system or network, broadcast attacks or denial of service attacks.

The User/Client will not store or distribute certain other types of prohibited content/material on InterWeb’s server(s). Examples of prohibited content/material include, but are not limited to, programs containing viruses, trojan horses, spyware, malware or other software and tools that can compromise the security of InterWeb’s server(s) and User’s/Client’s websites.

Unsolicited advertising mailings, whether commercial or informational, are strictly prohibited. The User/Client may send advertising mailings/content/material only to email addresses that have specifically requested it. InterWeb will not forward email of accounts/plans terminated for bulk mailing or unsolicited advertising. Chain letters/emails are unsolicited by definition and must not be propagated using InterWeb’s products and/or services.

The User/Client will be required to register and provide certain data. In registering and providing such data you represent and warrant that the information about you is true, accurate, current, and complete and you will maintain and promptly update the information to keep it true, accurate, current and complete. If you provide any information that is inaccurate, not current, untrue or incomplete or InterWeb has reasonable grounds to suspect that such information is so, InterWeb has the right to terminate the User’s/Client’s account/plan and refuse any and all current or future use of InterWeb’s products, services and websites. After registering through InterWeb’s website(s) or by email, the User/Client will receive their hosting login details, including their usernames and passwords. The User/Client is responsible for maintaining the confidentiality of their usernames and passwords, and is fully responsible for all activities that occur under their usernames and passwords. The User/Client agrees to immediately notify InterWeb of any unauthorised use of their usernames and passwords or account/plan or any other breach of security and that InterWeb will not be liable for any loss or damage arising from the User’s/Client’s failure to comply with this requirement. All InterWeb registrations become the exclusive property of InterWeb. InterWeb reserves the right to use and reuse all registrations and other personally identifiable User/Client information subject to InterWeb’s Privacy Policy.

InterWeb may suspend or terminate any User’s/Client’s hosting account/plan because of User/Client inactivity. What is considered ‘User/Client inactivity’ varies depending on the product or service. If a User’s/Client’s account/plan is suspended or terminated for inactivity, the User’s/Client’s right to use any products and services immediately ceases.

InterWeb does not backup User’s/Client’s website(s), database(s), log files or email(s). It is the responsibility of each User/Client/account holder to backup their website(s), database(s), log files and email(s).

InterWeb reserves the right to suspend a website that exceeds its allocated monthly bandwidth. In this event the User/Client may be offered an option whereby InterWeb continues to host the website for an additional fee. This policy is intended to prevent the misuse of InterWeb’s servers.

The User/Client must be 18 years of age or older to open/register a hosting account/plan. In cases where the User/Client has authorised a minor to use the products and/or services and/or access the User/Client account/plan, the User/Client must recognise that they are fully responsible for the online conduct of such minor and the consequences of any misuse by the minor.

If you are aware of any violations of these Terms & Conditions, please report them by email.

Miscellaneous

The User/Client acknowledges and agrees that they and InterWeb are independent contractors under these Terms & Conditions, and nothing herein shall be construed to create a partnership, joint venture, agency or employment relationship. Neither party pursuant to these Terms & Conditions has authority to enter into agreements of any kind on behalf of the other and neither party shall be considered the agent of the other.

Do you have any questions?

Please do not hesitate to contact us should you have any questions about our Terms & Conditions.

Phone – 0117 950 5012

Recommend changes to our Terms & Conditions

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